Make the McKenzie Connection!

Articles written by 2022 Christopher Elliott


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  • PROBLEM SOLVED - Feb. 3

    2022 Christopher Elliott|Feb 3, 2022

    Why won't Ticketmaster refund Barbara Davenport's VIP tickets to the Lady Gaga show? It claims she missed her window for requesting a cancellation. But she didn't. Q: I bought VIP tickets for a Lady Gaga concert in New Jersey, but the event was postponed twice because of COVID. No new date has been set. Ticketmaster sent me an email that said I could have tickets to the new concert or a full refund. I asked for a refund, but now Ticketmaster is refusing. I'm 68 years old and have been diagnosed with long-haul COVID. I don't feel I will be able...

  • TRAVEL TROUBLESHOOTER - Feb. 3

    2022 Christopher Elliott|Feb 3, 2022

    Steven Meisel paid Aurora Expeditions a $5,000 deposit for an Antarctic tour back in 2019. Then the pandemic happened. Can he get his refund now? In 2019, I booked a trip to Antarctica through Aurora Expeditions, an Australian company. I reserved the tour through Expedition Trips, a Seattle-based travel agency. I made a $5,000 deposit and the trip was scheduled for late 2020. Of course, all of these trips were canceled because of COVID. Aurora rescheduled the trip for November 2021, and we agreed to accept the reschedule. But since that time,...