Advice

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A few years ago, I suffered several traumas within the space of a year. My father died, and my mother, out of grief, attempted suicide. The town I live in was hit by severe economic problems,...

 

Direct Answers

For the last six years, I have been married to the most wonderful man. I was married before and have two children. He was married twice before and has two children with his first wife. Now, my...

 

TRAVEL TROUBLESHOOTER

David Maddox has been waiting years for a refund for his Vantage Travel tour. Why hasn't the company responded, and is there anything he can do to speed up the process? Back in 2019, I made a reservation for my wife and myself to go on Vantage...

 

PROBLEM SOLVED

Melissa Smithers' flight credits on American Airlines have expired. But wait! Doesn't she have a screenshot of the vouchers showing that she still has a few months? My family and I planned a trip to...

 

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My friends, Nick and Elisabeth, are married but live separately. She's away at school, and he works here. They've been together eight years, married for three. To all appearances, their relationship...

 

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Recently Ted, a nice coworker, joined my group. We work together on all projects and share ideas and communication with our manager on a daily basis. Ted started carpooling with the boss. At that...

 

TRAVEL TROUBLESHOOTER

When Chris Skaggs checks into his vacation rental, he finds it uninhabitable. But can he get a refund of his Marriott Bonvoy points, which he used to make the reservation? I recently rented a condo...

 

PROBLEM SOLVED

Airbnb suspends Maksym Bidnychenko's account, but it won't tell him why. Now it won't even respond to him. Is there any way to get his account reinstated? I had to leave Russia because of my...

 

PROBLEM SOLVED

Hertz sends Marcus Hall a 10-year-old bill. But it can't substantiate the $6 charge. Now he's on the Do Not Rent list. Can I help him untangle this? I recently received a $6 bill from Hertz for toll...

 

TRAVEL TROUBLESHOOTER

Sam Maniar buys a travel insurance policy through Vrbo. But when he tries to file a claim, he discovers he has no insurance. Is he still covered? I paid for a vacation rental in Paradise Island in...

 

Direct Answers

Two years ago I got out of a long-term, emotionally abusive relationship. After it ended I decided I wanted to explore who I am and leave relationships casual. About this time I met a wonderful man...

 

A Bride's Worst Nightmare

I need some serious advice. My boyfriend Jack and I met during our senior year in college. After graduation, we continued our relationship even though we live an hour apart. Last Christmas Jack...

 

TRAVEL TROUBLESHOOTER

When KLM cancels Eric Aird's flight, Expedia promises him a refund. But months later, there's no sign of his $427. And no one can help him find it. Is the money gone? I booked a KLM flight through...

 

PROBLEM SOLVED

After Ralph Pack buys several appliances from LG, he submits a request for a rebate. But LG doesn't recognize his serial number. His deadline for submitting the rebate is tomorrow. Is his $500 out...

 

Direct Answers

I feel I'm dreaming. I met him in Courmayeur in the Alps one night. If it wasn't for my devastatingly drunk girlfriend, I would never have met the love of my life. While I was in the lady's room, she...

 

TRAVEL TROUBLESHOOTER

After American Queen changes its COVID protocols, Patricia Voorhees Furlong and her husband want to skip their river cruise. Is that allowed? Or will they lose $7,858? My husband and I have a cruise...

 

PROBLEM SOLVED

John Hudson's Samsung electric stove doesn't work. And Samsung can't diagnose the problem. Does he deserve a refund? QI have a problem with my Samsung electric stove, and I hope you can help me. The...

 

TRAVEL TROUBLESHOOTER

When British Airways cancels Carrie Christensen's flight, she asks the carrier for a refund. Instead, it accuses her of missing her flight. Now it's refusing to return all her money. Can it do that? British Airways canceled my recent flight from...

 

PROBLEM SOLVED

Kay Talley returns a component of her Samsung 980 back to the company. The company receives it -- and then does nothing. Is she entitled to a refund or a return? I purchased a Samsung 980 Pro SSD...

 

Direct Answers

If I had to do it over again, I would not have gotten married. My husband and I are very passionate people. In a movie that would mean we make wild love and have an adventurous life. Unfortunately,...

 

A Bride's Worst Nightmare

I need some serious advice. My boyfriend Jack and I met during our senior year in college. After graduation, we continued our relationship even though we live an hour apart. Last Christmas Jack...

 

PROBLEM SOLVED

When Theodore Schmiechen cancels his Delta flight, he receives credits for future travel. But the credits don't work, and the airline is making it difficult to book a new flight. What should he do? I...

 

TRAVEL TROUBLESHOOTER

When Michelle Marshall's Turo rental gets repossessed, the car-sharing company offers her a partial refund. But what about her son's expensive epilepsy medication? Is Turo responsible for that? I...

 

Want joint activity with distant relative?

Your parent or relative lives far from you, or for whatever reason in person visits are not realistic. You have a way to talk with them via video already. But now you want something you can actually...

 

Direct Answers

I am in what I guess you would call an 85 percent marriage. We have a lot of small talks but a little serious conversation. I always thought there could or would be more for me. The biggest symptom...

 

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