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Can GE really send the same broken part eight times?
Paul Clarke's GE Profile ice maker is broken, and despite eight attempts to fix it with an approved vendor, the company keeps re-sending the same damaged part. Now he's stuck with a $3,000 appliance that doesn't work. Is it time for a new machine?
Airbnb promised a refund for a noisy rental. Then it went quiet.
Tatsuyuki Morishita booked a "quiet" Airbnb in Toronto, only to be jolted awake by noise every night. An Airbnb agent promised a refund if he moved out early, but once he handed back the keys, the company tried to close the case with no refund. Can Morishita get Airbnb to honor its word?
Can GE really send the same broken part eight times?
Paul Clarke's GE Profile ice maker is broken, and despite eight attempts to fix it with an approved vendor, the company keeps re-sending the same damaged part. Now he's stuck with a $3,000 appliance that doesn't work. Is it time for a new machine?
Airbnb promised a refund for a noisy rental. Then it went quiet.
Tatsuyuki Morishita booked a "quiet" Airbnb in Toronto, only to be jolted awake by noise every night. An Airbnb agent promised a refund if he moved out early, but once he handed back the keys, the company tried to close the case with no refund. Can Morishita get Airbnb to honor its word?