McKenzie River Reflections - Make the McKenzie Connection!

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I was in a five-year relationship with my brother-in-law's sister, and she left me for someone else. Over the years, I built so many dreams with her I still can't accept what happened. Then I met...

 
 By Christopher Elliot    Advice    May 19, 2022 

TRAVEL TROUBLESHOOTER

When Michael O'Connor books an all-inclusive resort in Mexico through Priceline, he discovers it's only half-inclusive. How can he fix that? I recently booked a room at the Barceló, an all-inclusive resort in Puerto Vallarta, Mexico. When I made...

 

PROBLEM SOLVED

Something went wrong with Christine Miller's solar panels. Now the company that was supposed to install them has sent her a bill. Does she have to pay? I have a situation with Sunrun, a company that...

 

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I'm deeply disturbed about my brother Ed. We're a family that's never gotten deeply involved in each other's problems. We're close but try not to meddle. However, I think Ed has reached a difficult...

 

TRAVEL TROUBLESHOOTER

After Claudia Lockwood returns her rental to Avis, the company broadsides her with a $4,228 bill for 34 more days on the car. Can it do that? I rented a car recently from Avis and dropped it off at Tw...

 

PROBLEM SOLVED

Jannick Vielleuse moved from Canada to the United States. Somewhere along the way, Airbnb banned her. How can she get unbanned? I'm locked out of my Airbnb account. I saw an article where you helped...

 
 By Frank Engelman    Advice    May 12, 2022

Need Help Making Alexa Useful?

I am unsure what features to include, or how to set it up so it is as useful as possible. There are a number of "How To" articles on Tech-enhanced Life relating to Alexa....

 

Direct Answers

I am a happily married 23-year-old woman with one problem, my husband's mother. She was against our relationship as soon as she saw it becoming serious. Prior to me entering the picture, she gave him...

 

PROBLEM SOLVED

When Virginia Cepero returns two chairs to Pottery Barn, the company doesn't fully refund her. One year later, she's locked in a battle with the company and Capital One. Is there a way out? I ordered...

 

TRAVEL TROUBLESHOOTER

Only my closest friends know that I'm not the most organized traveler. It's a secret I've managed to hide pretty well. But when I tried to check into a hotel in Cape Town, South Africa, recently, the...

 
 By Frank Engelman    Advice    May 5, 2022

Parent's Computer or Phone "Not Working"

Helping family members who are technology-adverse, with their technical problems, has always been tough, but becomes even harder when they are remotely located or in an isolated facility. Part of the...

 

Direct Answers

I was in a five-year relationship with my brother-in-law's sister, and she left me for someone else. Over the years, I built so many dreams with her that I still can't accept what happened. Then I...

 

PROBLEM SOLVED

When Michelle Fiorelli wins a battery-powered toy car in hotel sweepstakes, she looks forward to receiving her prize. But almost four years later, she's still waiting. Will she ever get it? In 2019,...

 

TRAVEL TROUBLESHOOTER

When Benn Karne's flight gets canceled after the COVID outbreak, Aegean Airlines eventually refunds one of his tickets. But what about the other one? And why is it taking so long to resolve his case?...

 

How to Monitor Sleep

There is a lot written about how important it is to get a good night's sleep. But how do we measure our sleep in the first place, so we can monitor whether it is "good", and whether any things we do...

 

PROBLEM SOLVED

When Douglas Himberger buys tickets on Vivid Seats to a Jerry Seinfeld show, he never imagines that the comedian would reschedule his performance three times because of the pandemic. Can he get a refu...

 

TRAVEL TROUBLESHOOTER

When Lufthansa cancels Raymond Menna's flight, it takes four months for a refund. But his wife's refund is still missing. How can he get his money back? Lufthansa canceled a flight for my wife and me...

 

Direct Answers

I am having a problem in paradise. First of all, I am 22, he is 31. We have known each other for a little over a month. At first, he was more affectionate than I was. He felt a little upset I wasn't m...

 

PROBLEM SOLVED

Wendy Schlessinger receives skincare products from Rodan + Fields that she didn't order. Should she dispute the charges on her charge card? Or is there a better way to get her money back? Rodan +...

 

TRAVEL TROUBLESHOOTER

Christine Schaefer cancels her Frontier Airlines tickets after her sister dies. Her online agency offers a refund, but the airline wants to keep her fees. Can it do that? I booked flights on Frontier...

 

Direct Answers

I am having a problem in paradise. First of all, I am 22, he is 31. We have known each other for a little over a month. At first, he was more affectionate than I was. He felt a little upset I wasn't m...

 

PROBLEM SOLVED

After a pandemic flight cancellation, Waleska Abreu has waited almost two years for a refund from Corsair International and her online agent, Flight Network. Is her money lost forever? I need your hel...

 

TRAVEL TROUBLESHOOTER

When Lufthansa changes Gabriele Stahl's flight from San Francisco to Munich, she tries to modify her itinerary. Now the airline has presented her with a bill for an extra $1,360. Can it do that? Last...

 

Connecting to Parent's WiFi

I want to be sure that the device I have configured for my loved one's Wi-Fi will connect when they receive it. I can't go and set it up myself. Here are some tips to make sure a new product you send...

 

Direct Answers

My history with relationships stinks. I chose the wrong men because I needed to feel needed. I thought if I could fix them, they would feel so grateful they would give me undying love. I’m not...

 

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