McKenzie River Reflections - Make the McKenzie Connection!

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TRAVEL TROUBLESHOOTER

After American Queen changes its COVID protocols, Patricia Voorhees Furlong and her husband want to skip their river cruise. Is that allowed? Or will they lose $7,858? My husband and I have a cruise...

 

PROBLEM SOLVED

John Hudson's Samsung electric stove doesn't work. And Samsung can't diagnose the problem. Does he deserve a refund? QI have a problem with my Samsung electric stove, and I hope you can help me. The...

 

TRAVEL TROUBLESHOOTER

When British Airways cancels Carrie Christensen's flight, she asks the carrier for a refund. Instead, it accuses her of missing her flight. Now it's refusing to return all her money. Can it do that? British Airways canceled my recent flight from...

 

PROBLEM SOLVED

Kay Talley returns a component of her Samsung 980 back to the company. The company receives it -- and then does nothing. Is she entitled to a refund or a return? I purchased a Samsung 980 Pro SSD...

 

Direct Answers

If I had to do it over again, I would not have gotten married. My husband and I are very passionate people. In a movie that would mean we make wild love and have an adventurous life. Unfortunately,...

 

A Bride's Worst Nightmare

I need some serious advice. My boyfriend Jack and I met during our senior year in college. After graduation, we continued our relationship even though we live an hour apart. Last Christmas Jack...

 

PROBLEM SOLVED

When Theodore Schmiechen cancels his Delta flight, he receives credits for future travel. But the credits don't work, and the airline is making it difficult to book a new flight. What should he do? I...

 

TRAVEL TROUBLESHOOTER

When Michelle Marshall's Turo rental gets repossessed, the car-sharing company offers her a partial refund. But what about her son's expensive epilepsy medication? Is Turo responsible for that? I...

 

Want joint activity with distant relative?

Your parent or relative lives far from you, or for whatever reason in person visits are not realistic. You have a way to talk with them via video already. But now you want something you can actually...

 

Direct Answers

I am in what I guess you would call an 85 percent marriage. We have a lot of small talks but a little serious conversation. I always thought there could or would be more for me. The biggest symptom...

 

TRAVEL TROUBLESHOOTER

When Curtis Rahman's Airbnb host cancels his reservation a day before his arrival, he tries to find a substitute apartment. But the new property is smaller and costs more. Is a $200 credit enough to m...

 

PROBLEM SOLVED

When JetBlue cancels Amy Ohman's flight to Boston, it agrees to pay for her Uber ride to the airport. Then the airline cancels her flight again. This time, it refuses to reimburse her. Is there a way...

 

Direct Answers

My daughter is a high school senior, 18 years old. She is very cute, extremely athletic, and will graduate with high honors. Cami has been very easy to direct and raise. Her girlfriends are also...

 

TRAVEL TROUBLESHOOTER

Cynthia Donahue and her husband had tickets on Amtrak's Auto Train. Then the rail carrier cancels and offers them a ticket credit that expires within two years. Is that how it's supposed to work? And...

 

PROBLEM SOLVED

Sheila Mackay is trying to get a refund from Expedia after canceling a hotel reservation. But so far, she's only received half her money. What's going on? I booked two nights at the Ashtree House...

 

Personalizing music with Amazon Echo

The Problem: Music for Person with Dementia Your loved one would like some personalized music, but they are unable to speak the commands to play music on an Amazon Echo Dot, or man...

 

Direct Answers

I have a little problem that has been going on for a long time. I have no feelings whatsoever for anyone or anything. I feel so numb it isn't funny. Or rather I should say this is the face I show the...

 

PROBLEM SOLVED

Sandra McLean can't access her Rolling Stones tickets online and misses the concert. Does she deserve a refund? In 2020, I paid $637 to Ticket Liquidator for Rolling Stones concert tickets at the...

 

TRAVEL TROUBLESHOOTER

When Allegiant Airlines pulls out of Bruce Sidaway's home airport, what happens to the $117 voucher he has? Allegiant isn't responding to his emails. But it should. I recently had to cancel a flight...

 

TRAVEL TROUBLESHOOTER

After Stanley Wales cancels his diving trip to Bonaire, he files a travel insurance claim with TripMate. What's taking it so long to respond? My wife and I planned to travel to Bonaire for scuba...

 

Direct Answers

When Jeff and I met 15 years ago, we truly believed we were soul mates. To this day we've never been bored with each other. We spend hours together talking, playing, laughing, scheming. People say he...

 

PROBLEM SOLVED

When Loc Nguyen ports three phones to AT&T, the wireless carrier offers him the fourth line for just $1 a month. But it never follows through and now he has to pay a total of $500. How can he fix...

 

Direct Answers

I need help. The woman I am seeing is the most incredible person I have ever known. We get along wonderfully, love the same things, and the sex is indescribable. The problem is after orgasm I get...

 

TRAVEL TROUBLESHOOTER

When Benjamin Eckstein shows up at the airport for his flight from Boston to San Jose, his airline says he doesn't have a ticket. Whose fault is this mess, and how does he clean it up? Last August, I...

 

PROBLEM SOLVED

It’s a problem as old as the Tower of Babel: How do you communicate with others when you don’t speak their language? Anna-Marie Cartagena found herself in this situation on a recent visit to a...

 

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