McKenzie River Reflections - Make the McKenzie Connection!

My wife and I married eight years ago. One month into our marriage, she was diagnosed with a non-life-threatening form of muscular dystrophy. Over the years, she has grown more and more dependent on...

I am concerned about a relationship, but it is not my own. My nephew aged 21 is planning to get married this November. While I think he is young, I think the bride to be is far too young at only 17....

American Airlines downgraded Thomas Sennett and his family to economy class on their flights from Boston to Phoenix. Why isn't it refunding the fare difference? Last year, my family and I had...

Samsung offers Joe King a refund for his home security starter kit but then refuses to pay him. Can it do that? I purchased a Samsung SmartThings ADT Home Security Starter Kit and accessories from...

I dated a woman I work with for four years. In both our minds we were soul mates. A year and a half ago she broke it off. I never found out the real reasons. After we broke up she would still tell me...

What happened to Michael Kivel's refund from Avis? The company promised him his money after he had to cancel his car rental reservation. Is the money lost? I recently reserved a tour, which included a...

Laura Lowry's Sollevare wine cooler doesn't work, and neither does the replacement. Who does she talk to about a refund? Last year, I bought a Sollevare wine cooler from Lowe's that was supposed to...

I don’t know whether to call it jealousy or insecurity. My husband and I have been married almost 30 years. Last year at my husband’s surprise birthday party, one of my friends asked who a...

Please bear with me. I desperately need advice. I dated this girl for a year, and we broke up many times because of religion. We are of two different religions, and she wanted our potential children...

John Schwager has been waiting months for his travel insurance payment from Travel Insured International. What's the holdup? Last year, my wife and I booked a cruise with Seabourn Cruises, at a cost...

Angela Hoo orders a $200 gift card from Amazon, but it's stolen from her doorstep. Amazon offers a refund, but then it refunds the wrong card. How can she fix this? I ordered a $200 gift card with a...

I enjoy reading your column every week. I want to tell you about a family problem I am having at present. Recently, our youngest daughter divorced after 22 years of marriage and two teenagers. This...

Julie Schumer's return flight gets canceled during the Southwest Airlines meltdown in December. Southwest sends the money to her cruise line, but her cruise line won't refund her. What's going on? My...

After getting an oil change at Jiffy Lube, the engine on Ian Culhane's Subaru stops working. The likely culprit is a botched oil change, he says. Why won't Jiffy repair his car? I recently got an oil...

I am the father of three teenagers. The older boy and girl are obedient, good at their studies, and helpful around the home. My problem is with my youngest daughter, who is 16. Wayne and Tamara, she...

Noah Finkel thinks he might be on Alamo's dreaded Do Not Rent list, but he can't get a straight answer -- or rent a car. How do you find out? I recently rented a car from Alamo. I could make a...

When Jack Price tries to return his Google Pixel 6 phone to Amazon through UPS, the phone gets lost. Will he ever get his $518 back? I recently returned my Google Pixel 6 phone to Amazon through UPS....

I’m currently in the classic older man and younger woman relationship. I’m 50 years old, Nancy is 30, and we are both divorced. I was not looking for anyone when Nancy came into my life. She is...

Of all the relationship advice columns, I like and respect yours most because you never encourage using manipulation or “tricks” in relationships. I recently turned 30 and am considered an attract...

Overseas Adventure Travel cancels Julie Brown's pre-trip excursion on her Costa Rica tour. But who will pay for her new airline ticket? The company says she's responsible, but is she? I booked a trip...

Susan Lennon's iPhone gets stolen in the mail, but Apple assures her she can use her AppleCare coverage on its replacement. So why is it asking her to sign up again for AppleCare? ​I've had an...

My wife of 35 years has fallen in love again with her old college boyfriend. I am 61, and she is 58. We have three grown children. Her boyfriend is 59, married, with two grown children. They had not...

When Candace Welch returns her rental to Budget in Sioux Falls, S.D., the company bills her $2,133 for hail damage. Just one problem -- there was no hailstorm. Last spring, I rented a car from Budget...

When Russ Higgins and his family try to use CLEAR, a security screening service, to verify their identities at the airport, they find a long line and almost miss their flight. What does CLEAR owe...

So I thought my life was perfect. Not just good, but flawless. I was living a fairy tale. I am a well-known chef in one of the great cities. I had bad luck dating and couldn't find the one, that is...