Make the McKenzie Connection!

Articles from the 'Problem Solved' series


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  • UPS didn't deliver my package on time. Can I get a refund?

    Mar 14, 2024

    Sue Maier's sister sends her luggage to London via UPS, but the package misses her by a day. Can she get her money back for the shipping costs? I'm hoping you can help me obtain a refund from United Parcel Service. It's for a shipping fee that my sister paid to UPS to send me a package containing the contents of a backpack that I accidentally left behind when she drove me to the airport to board a flight to London. My sister shipped the contents of the backpack to the address of my hotel in Lond...

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