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Articles from the 'Travel Troubleshooter' series


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  • Lyft surprised me with a $150 cleaning charge. Is that allowed?

    Mar 14, 2024

    Jared Hakimi finds a $150 charge on his credit card after a Lyft ride. Is that allowed -- and will the charge stick? I took a Lyft recently in New York. I did not damage the vehicle, but after the ride, Lyft charged me a $150 damage fee. Initially, my bank flagged the charge as fraud. However, when I contacted Lyft and asked for an explanation, the company claimed I caused damage to the car. Lyft also sent photos that the company said the driver had shared. I did not cause any damage...

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