Make the McKenzie Connection!

Articles written by Christopher Elliott.


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  • PROBLEM SOLVED

    Christopher Elliott.|Dec 16, 2021

    When Joshua Rome cancels his dishwasher order from Sears, he hopes for a full refund. But the company wants to issue a partial credit. Can it do that? I need your help. I ordered a dishwasher from Sears recently, but it failed to deliver the appliance twice. I decided to cancel my order and ask for a full refund. I paid for the dishwasher with a combination of $467 from my credit card and $500 from a gift card. After many calls, I received a $467 credit to my credit card. But Sears would only...